Shipping Policy for KYRONSOPIC

Effective Date: January 6, 2025

At KYRONSOPIC, we are committed to delivering your premium food products in a timely and efficient manner. This Shipping Policy outlines the terms and conditions associated with shipping and delivery of our products. By placing an order on our website (https://kyronsopic.com), you agree to the following shipping terms.

1. Shipping Locations

  • We currently offer shipping to all locations within the United States.
  • Unfortunately, we do not ship internationally at this time. We are working to expand our services and may offer international shipping in the future.

2. Order Processing

  • Orders are typically processed and shipped within 1-3 business days from the time the order is confirmed.
  • Orders are processed and shipped Monday through Friday, excluding weekends and public holidays. Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods and Costs

  • We offer several shipping methods to suit your needs. Shipping costs are calculated at checkout and are based on your delivery address, the shipping method chosen, and the weight of the products in your order.
  • Shipping options may include:
    • Standard Shipping: Delivery within 5-7 business days.
    • Expedited Shipping: Delivery within 2-3 business days.
    • Overnight Shipping: Next-day delivery (only available for certain locations).
  • All shipping fees will be clearly displayed at checkout before you complete your purchase.

4. Delivery Time

  • Delivery times are estimates and may vary based on your location, the shipping method selected, and third-party shipping carrier delays.
  • We will send you a tracking number once your order has been shipped so you can monitor the status of your delivery.
  • Please note that delivery times are estimates provided by the carrier, and KYRONSOPIC cannot be held responsible for delays caused by the carrier.

5. Shipping Restrictions

  • We do not deliver to P.O. Boxes, APO/FPO addresses, or international addresses.
  • Some remote locations may experience longer shipping times or additional charges due to delivery logistics. If this applies to your address, we will notify you after your order is placed.

6. Order Tracking

  • Once your order is shipped, we will send an email notification containing the tracking number and a link to track the status of your shipment.
  • You can also track your order directly through the shipping carrier’s website using the tracking number provided.

7. Shipping Damage

  • If your order arrives damaged or if there is a problem with the delivery, please contact us within 7 days of receiving your package. We will work with you to resolve the issue by offering a replacement or initiating a return.
  • Please retain the damaged items and original packaging as they may be required for claims with the shipping carrier.

8. Shipping Address Accuracy

  • It is your responsibility to provide accurate and complete shipping information during checkout. If an order is delayed or returned due to incorrect or incomplete shipping details, you will be responsible for any additional shipping fees to re-ship the order.

9. Order Cancellations

  • If you wish to cancel an order, please contact us as soon as possible. We will make every effort to cancel your order before it ships. However, if the order has already been processed or shipped, we are unable to cancel it, and you will need to follow our Refund and Returns Policy.

10. Lost or Stolen Packages

  • KYRONSOPIC is not responsible for lost, stolen, or delayed packages once they are marked as delivered by the carrier. If you experience issues with a lost or stolen package, please contact the carrier directly to file a claim.

11. Customer Service

If you have any questions or concerns regarding our shipping policy or need assistance with an order, feel free to contact us:

Thank you for shopping with KYRONSOPIC. We are dedicated to ensuring you receive your premium food products in the best condition and as quickly as possible.